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do you Have a question? 
let me help!

Thanks! Your virtual letter is on it's way. If you don't hear back from me or my team within 48hours please email info@frankiejohnson.com

Leaving so soon? Stay a while longer!

F.A.QS

can i use the artist planner on non apple devices? (e.g. android)

What if I can't find a suitable time to book in a mentoring call with you?

Are your digital products e.g. Artist Planner, eBook and Courses refundable?

Are the products in the shop manufactured in Australia?

Unfortunately, no. I would love to make a hard copy (for ASMR reasons) but to produce a planner this size is very expensive; and I won't start on shipping 🙈

I created this digital planner so that you and I won't need to deal with the nightmare of postage and delivery, and more importantly, I can keep the cost affordable for everyone. 

My intention is that you won't feel precious scribbling on this planner. If you're anything like me, I always think it's a shame to write into a brand new planner. Since it's digital, you can scribble, doodle, make a mess and then delete it all.
*POOF* gone, almost like magic.

Will you print a hard copy of the Artist Planner?

can i use the artist planner on non apple devices? (e.g. android)

Some. Not all. I use Printful as my POD manufacturer so it's dropshipped to your doorstep.  Depending on the product, some of them are actually printed in Australia, and also other parts of the world like U.S., Europe, UK and more. 

I'm using Printful mainly because I don't have the capacity to store and pack products, but also,  I've tested the quality of the products and I love it! Just in case you don't share my sentiment and wish to return it, please email me at mable@iamanartist.today.

Are the products in the shop manufactured in Australia?

I'm sorry to say this but no. Due to the nature of it, once you've downloaded the product or have access to the courses, you cannot ask for a refund. 

Are your digital products e.g. Artist Planner, eBook and Courses refundable?

No worries! I can fix that. I totally get how timezone is a tricky beast but I've managed to work that out with hundreds of people around the world. If you don't see a time that will work for you on my Calendly, just send me an email and I will work something out for us. 

Email me at mable@iamanartist.today

What if I can't find a suitable time to book in a mentoring call with you?

You can use the Artist Planner on any devices. It is a regular PDF format document with hyperlinks so you can use any apps or software to open the file including, but not limited to, Apple or Android devices.

can i use the artist planner on non apple devices? (e.g. android)

Welcome friend! I'm Mable 👋🏻
I'm a surface designer, guide, coach and I'm so happy to see you!

Mable Tan x